Workshop participants begin the program by reviewing strategies for providing constructive, helpful feedback that "connects" with the recipient without triggering dysfunctional defensiveness. Participants observe a videotape of an instructor providing feedback to a student and critique this interaction guided by a checklist. Participants then work in small groups to practice providing two types of feedback: 1) to a learner (student or resident) in relation to their academic performance, and 2) to a peer/colleague in relation to a manuscript. Two group members role-play the scenario while others observe and provide feedback guided by a list of feedback best practices. Case materials are provided to assist participants in role-playing these feedback situations.